Product Management Support
Core
Drive development and optimization of AI-enabled training and conversational solutions by translating customer requirements into scalable concepts and building functional low-code/no-code prototypes.
Role type
Product Management Support (AI/Conversational Solutions)
Builds
Scalable concepts, low-code/no-code Proof of Concepts (chatbots, voicebots, research agents), and KPI dashboards for training and AI offerings.
Domain
Enterprise IT, AI, Conversational AI, Training Solutions
Deliverable
product features
Required skills
Customer requirement analysis, low-code/no-code prototyping, strategic product roadmap definition, KPI system design, process mining, API/technical documentation literacy, prompt engineering, analytical thinking, cross-functional communication
Preferred skills
Experience with Google Cloud CX Agent Studio, Paloa, ElevenLabs, Sleak AI, cloud platforms, automation suites
Technologies
Low-code/no-code platforms, cloud platforms, AI tools, automation suites, transcription models, conversational AI features
Responsibilities
Gather and translate customer requirements into strategic concepts; Develop and configure low-code/no-code PoCs (chatbots, voicebots); Monitor global technology trends and contribute to product roadmap; Define and manage KPI systems with dashboards; Identify optimization opportunities via process mining and drive automation initiatives
Seniority
Mid-level, hands-on IC