Senior Operations Project Manager
Core
Own the Logistics as a Service (LaaS) vertical and manage the Third-Party Logistics (3PL) partner ecosystem in Kazakhstan, focusing on fleet performance, courier retention, and operational metrics.
Role type
Senior Operations Project Manager (Logistics)
Builds
Logistics as a Service (LaaS) business vertical and 3PL partner network
Domain
Quick-commerce and on-demand delivery logistics in Kazakhstan
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic ownership, 3PL ecosystem management, commercial negotiation, data-driven decision making, problem solving, stakeholder management, multi-priority workload management
Preferred skills
Experience in foodtech aggregators, quick-commerce, or retail logistics hubs
Technologies
None explicitly stated
Responsibilities
Drive end-to-end strategy for the LaaS vertical, scale and optimize 3PL partners, optimize partner-level user experience metrics (Preparation Time, aWT), lead strategic negotiations with major accounts, establish operational protocols during crises
Seniority
Senior, hands-on IC with fast-track progression to Head of Operations
