Manager Rider Quality & Compliance
Core
Oversee and optimize quality and compliance aspects of rider operations, ensuring smooth flow and day-to-day operations of On-Road Quality Control Patrollers.
Role type
Manager, Rider Quality & Compliance
Builds
Rider logistics operations and compliance frameworks
Domain
Food delivery / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Logistics management, Compliance management, Data analysis, KPI tracking, Safety protocol implementation, Training program design, Cross-functional collaboration, Local area navigation, Excel proficiency, Leadership
Preferred skills
Experience in transportation or delivery industry, Knowledge of food industry operations
Technologies
Excel, Google documents, Smartphone apps
Responsibilities
Develop and implement quality management processes, Conduct regular audits and assessments, Drive Rider Appearance and Behaviour compliance, Monitor and analyze performance data, Implement safety measures, Generate regular compliance reports, Coordinate compliance training programs, Collaborate with cross-functional teams
Seniority
Manager, hands-on leadership
