User Researcher
Core
Conducting user research to shape user experience and inform product strategy across two product domains at Experian.
Role type
Mid-weight User Researcher
Builds
User experience insights and evidence-based product decisions
Domain
Financial services / Data technology
Deliverable
dashboards & analysis
Required skills
Usability testing (moderated/unmoderated), Qualitative methods (interviews, diary studies, card sorting), Lean research principles, AI tool experimentation, Problem framing, Impact measurement, Storytelling
Preferred skills
In-house product team experience, Balancing rigour with speed
Technologies
AI tools for research planning, synthesis, and analysis
Responsibilities
Partner with designers and product managers to identify research opportunities, Plan and conduct research using mixed methodologies, Synthesize findings into actionable insights, Champion the voice of the customer, Contribute to evolving research practice and operations
Seniority
Mid-weight, hands-on IC