Analyste fonctionnel (H/F)
Core
Functional Analyst supporting operational stability and user needs for 7 applications across SaaS, AWS, and on-premise environments.
Role type
Functional Analyst (IT Operations & Agile)
Builds
Operational stability for enterprise applications and user-validated features
Domain
IT Services / Enterprise Software Operations
Deliverable
client delivery
Required skills
Incident management (N2), Change management, Functional analysis, User story writing, Agile methodologies, AWS ecosystem knowledge
Preferred skills
Visual modeling, Process improvement, Microsoft Office/Teams
Responsibilities
Manage N2 incidents, plan and execute change requests and version upgrades, collect and analyze user requirements, test new features, contribute to user stories and acceptance criteria, drive change management
Seniority
Mid-level (3+ years experience)
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