Sr Staff Product Manager - Cross-APEX Licensing and Entitlement
Core
Centralized owner connecting end-to-end licensing, entitlement, metering, usage, aggregation, and governance requirements across multiple business units and platform systems.
Role type
Sr Staff Product Manager (Licensing & Entitlement Governance)
Builds
Scalable, compliant licensing and metering infrastructure for ServiceNow products supporting subscription and consumption-based business models.
Domain
Enterprise SaaS, AI-native platforms, licensing, entitlement management, usage-based billing.
Deliverable
product features
Required skills
Cross-functional program management, governance board leadership, complex system architecture fluency, compliance and audit framework design, cross-organizational stakeholder alignment, release coordination in distributed systems, strategic roadmap planning.
Preferred skills
Entitlement and licensing systems in SaaS, formal governance board operations, consumption-based business model infrastructure, multi-organization delivery models.
Technologies
ServiceNow platform, AI usage tracking tools, entitlement management systems.
Responsibilities
Establish and lead a cross-functional governance board for licensing and usage requirements; Define and manage the intake process across all participating teams; Own the end-to-end definition and governance of entitlement and usage data; Define the vision, standards, and tooling for scalable licensing and metering; Coordinate cross-team release planning and integration for interdependent changes.
Seniority
Sr Staff, hands-on IC with strategic scope
