Senior Medical Information Associate Italian Language
Core
Handling initial adverse event and medical information inquiries for healthcare professionals, patients, and pharmaceutical clients via phone in Italian and English.
Role type
Medical Information Associate (Pharmacovigilance)
Builds
Medical information responses and adverse event reports for pharmaceutical clients
Domain
Life sciences / Pharmacovigilance
Deliverable
client delivery
Required skills
Italian language proficiency, English verbal and written skills, healthcare-related degree (chemistry, biology, biotechnology, pharmacy, nursing), call handling experience, time and issue management, attention to detail
Preferred skills
Customer service or call centre experience, comfort receiving enquiries by phone, ability to perform out-of-hours service
Technologies
Medical information database
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