REF99996K I Senior Associate - Collections I Pune I UK Shifts
Core
Managing B2B collections, cash application, and customer account reconciliations within Order-to-Cash processes.
Role type
Senior Associate - Collections
Builds
Collections and cash application workflows for large customer bases
Domain
Banking and Financial Services / B2B Collections
Deliverable
client delivery
Required skills
B2B collections experience, SAP end-user proficiency, customer account reconciliation, dispute management, basic accounting principles, root cause analysis
Preferred skills
Strong verbal and written communication, problem-solving, analytical thinking, attention to detail
Technologies
SAP
Responsibilities
Conduct voice-based customer interactions, manage disputes, perform customer account reconciliations, ensure adherence to SLAs and turnaround times, identify process anomalies
Seniority
Mid-level (2-4 years experience), hands-on IC
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