Speciality Waiter/ ess
Core
Lead and mentor the service team while overseeing daily dining operations and ensuring exceptional guest experiences in a fine dining setting.
Role type
Senior Specialty Waiter / Service Supervisor
Builds
High-standard dining experiences for guests
Domain
Luxury hospitality / Fine dining
Deliverable
client delivery
Required skills
Team leadership and mentoring, Guest relations and complaint resolution, Menu knowledge and wine pairing, Food safety and hygiene compliance, Inventory management, Reservation management
Preferred skills
Fine dining etiquette, Vietnamese cuisine knowledge, Restaurant management software proficiency
Responsibilities
Lead, train, and motivate waiting staff; Greet and seat guests; Manage reservations and special requests; Resolve guest complaints; Ensure food safety and hygiene compliance; Assist in inventory management; Collaborate with kitchen team; Maintain clean dining area
Seniority
Senior, hands-on IC with supervisory duties