Guest Service Agent
Core
Front Office team member supporting check-ins, check-outs, payments, and guest communications to ensure exceptional guest experiences during busy seasons.
Role type
Guest Service Agent
Builds
Guest check-in/check-out processes, payment transactions, and guest service interactions
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Check-in/check-out procedures, payment processing, telephone and email communication, hotel health and security compliance, customer service, Opera cloud system
Preferred skills
Hospitality qualification, Opera cloud system proficiency
Responsibilities
Perform guest check-ins and check-outs, process payments, handle incoming calls and emails, comply with health and security procedures
Seniority
Entry-level / Part-time
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