Senior Associate, Salesforce System Administrator
Core
Administer and optimize Salesforce platform to support student recruitment, enrollment, family engagement, marketing, and advancement operations for a network of schools.
Role type
Senior Salesforce System Administrator
Builds
Scalable Salesforce solutions, automated processes, reports, dashboards, and integrations for student lifecycle and donor management.
Domain
Education / Non-profit / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce administration, user provisioning, report/dashboard development, data quality management, system integrations, automation, stakeholder collaboration, Tier 1 support, project management
Preferred skills
Salesforce Administrator Certification, Salesforce Education/Experience/Marketing Cloud experience, Student Recruitment & Enrollment domain knowledge, fundraising workflow experience
Technologies
Salesforce, PowerSchool, Salesforce Marketing Cloud
Responsibilities
Administer Salesforce platform configuration, manage user access and licensing, build reports and dashboards for enrollment tracking, support integrations with student information systems, manage marketing campaign tracking, serve as primary Tier 1 support contact, develop training materials and conduct user sessions
Seniority
Mid-level, hands-on IC