Freelance IT Support Engineer (m/w/d)
Core
Providing Level 2 IT support and managing hardware/software infrastructure for a luxury textile manufacturing production site.
Role type
Freelance IT Support Engineer
Builds
Reliable and secure workstation fleets, user profiles, and access rights for production and office staff.
Domain
Luxury textile manufacturing / Industrial IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows workstation administration, mobile device management (Workspace ONE), IT solution configuration, user access management, fleet inventory management, training on IT tools
Preferred skills
Agile environment adaptability, cross-functional collaboration, external partner coordination
Technologies
Windows, Workspace ONE
Responsibilities
Troubleshoot workstations and peripherals, manage machine fleet lifecycle and configurations, configure IT equipment for operational needs, train new employees on IT tools, coordinate external support partners
Seniority
Mid-level, hands-on IC