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Reception Agent - 30 hours

York, England, gb💼 Full-time🗓 2026-07-10 → 2026-09-26

Core

Greet guests, handle check-in/check-out, process payments, and manage guest requests to ensure a memorable stay.

Role type

Front desk reception agent

Builds

Guest check-in/check-out workflows and loyalty program enrollments

Domain

Hospitality / Hotel operations

Deliverable

product features

Required skills

Guest service, payment processing, communication (email/phone), complaint handling, shift flexibility

Preferred skills

Opera PMS experience, additional languages

Technologies

Opera PMS

Responsibilities

Greet and check-in guests, settle accounts, respond to guest requests, promote hotel facilities, handle guest complaints, communicate with departments, pass shift information

Seniority

Entry-level to Junior

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