IT Trainer - Public Safety
Core
Designing and delivering IT education and training services to enable customers to gain maximum understanding of Public Safety software products.
Role type
Senior IT Trainer (Public Safety)
Builds
Training programmes, course materials, and train-the-trainer packages for Public Safety software.
Domain
Public Safety (police, healthcare) / IT Training
Deliverable
client delivery
Required skills
Training needs analysis, course design and construction, delivery of training (classroom, webinar, e-learning, one-to-one), training strategy development, hardware/software maintenance for training, stakeholder liaison, Microsoft Office proficiency, Google Apps proficiency, Madcap Flare, Adobe Captivate, Camtasia.
Preferred skills
Public safety market experience, e-learning content and media development, professional training body qualification (e.g., LPI).
Responsibilities
Deliver training programmes to clients in group or online settings; conduct training needs analysis; design course materials and documents; develop train-the-trainer packages; organize and market courses; support projects with training consultancy; evaluate training effectiveness; liaise with external providers and clients; maintain training hardware and software.
Seniority
Senior, hands-on IC