IT Technical Trainer
Core
Design and deliver in-person and virtual training programs to prepare IT technicians for local qualifications in cloud, datacenter, and server environments.
Role type
Senior IT Technical Trainer
Builds
Training curricula, hands-on labs, and learning experiences for IT technicians
Domain
IT Operations, Cloud Systems, Datacenter Environments
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Classroom management, instructional design, IT operations knowledge, cloud systems expertise, datacenter environment experience, server environment experience, computer technologies experience, curriculum development, stakeholder communication
Preferred skills
CompTIA CTT+ certification, ITIL, Prince, Lean Six Sigma, CCNA, MCSE, NET+
Technologies
Cloud platforms, Datacenter infrastructure, Server environments
Responsibilities
Align learning preparation with success metrics like cloud consumption and survey feedback; incorporate latest features and technologies into learning experiences; deliver single to multi-day training in-person or virtually using presentations, discussions, labs, and simulations; apply classroom management techniques to reinforce learning; monitor learner progress and provide feedback to the Learning Team.
Seniority
Mid-Senior, hands-on IC
