Senior Technical Training Analyst
Core
Delivering online instructor-led training, developing training plans, and creating/updating training materials for financial crime and compliance solutions.
Role type
Senior Technical Training Analyst
Builds
Customer training programs and onboarding materials for financial institutions
Domain
Financial crime, risk, and compliance technology
Deliverable
client delivery
Required skills
Public speaking, training plan development, training needs assessment, customer survey design, training material creation, training strategy formulation, performance documentation, schedule coordination, travel management
Preferred skills
Familiarity with training systems and best practices
Technologies
Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
Responsibilities
Deliver online instructor-led training to customers, develop and coordinate training schedules, assess training needs, conduct customer surveys and interviews, consult with trainers and leadership, create training strategies and materials, review and test training materials, provide training reports, facilitate customer onboarding, document customer performance, coordinate enrollment and equipment
Seniority
Senior, hands-on IC
