Guest Relations Agent Intern
Core
Intern role focused on greeting guests, handling check-ins/check-outs, and supporting daily guest relations operations at a 5-star boutique hotel.
Role type
Guest Relations Intern
Builds
Guest experiences and operational support for hotel guests
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Customer service, Greeting guests, Check-in/check-out procedures, Record keeping, Event coordination, Microsoft Office proficiency
Responsibilities
Greet and welcome guests upon arrival, Address guest inquiries and resolve issues, Support daily operations including check-ins and check-outs, Maintain accurate records of guest interactions, Coordinate guest activities and special events, Gather guest feedback
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