Stage Guest Relation - 6 mois à partir d'octobre 2026
Core
Front-of-house guest relations and VIP management for a luxury hotel, focusing on personalized service, check-in/out, and upselling.
Role type
Guest Relations Associate (Front Office)
Builds
Personalized guest experiences and hotel occupancy rates
Domain
Luxury Hospitality
Deliverable
product features
Required skills
VIP management, guest personalization, upselling, lobby flow management, key programming, room turnover, complaint handling, multilingual communication (French/English)
Preferred skills
Opera system proficiency, Microsoft Windows applications, Italian language
Technologies
Opera, Microsoft Windows
Responsibilities
Prepare VIP arrivals and welcome clients, manage daily VIP priorities, decorate guest rooms, guide guests through the hotel, handle check-in/out and room changes, promote hotel amenities and rooms, manage lobby traffic, respond to guest requests and complaints, recruit loyalty club members.
Seniority
Entry-level / Internship