Medewerker klantenservice, IKEA Delft, 24 of 33 uur/week
Core
Frontline customer service representative handling in-store interactions, complaints, product exchanges, and administrative inquiries for IKEA Delft.
Role type
Customer Service Associate
Builds
Customer support and administrative solutions for retail shoppers
Domain
Retail / Furniture
Deliverable
client delivery
Required skills
Customer service, Dutch (fluent), English, administrative tasks, computer literacy, stress resistance, adaptability
Preferred skills
Product knowledge, teamwork, flexible availability
Responsibilities
Assist customers at the counter with product exchanges and complaints, handle incoming email and phone inquiries, provide product information and tailored advice
Seniority
Entry-level
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