Duty Manager (Food & Beverage)
Core
Overseeing day-to-day Food & Beverage operations at an airport lounge to ensure smooth guest service delivery and operational efficiency.
Role type
Duty Manager (Food & Beverage)
Builds
Airport lounge services for travelers
Domain
Hospitality / Airline Lounge
Deliverable
product features
Required skills
Supervision, guest relations, team coordination, operational monitoring, compliance management, staff coaching, incident handling, shift reporting, inventory management, operational planning
Preferred skills
Leadership, problem-solving, customer service orientation, team management, familiarity with airport protocols, ability to work under pressure, flexibility for shifts
Technologies
Guest service systems
Responsibilities
Supervise lounge operations and ensure seamless guest experience; act as point of contact for guest concerns and feedback; coordinate with teams to maintain service standards; monitor occupancy, cleanliness, and service flow; ensure compliance with safety and hygiene standards; support staff performance through coaching and training; handle incidents and emergencies; prepare shift reports; assist with scheduling and inventory checks