Information Technology Specialist- Eataly Boston and Eataly Dallas
Core
Evaluating and implementing IT strategy and solutions for Eataly USA locations (stores and Corporate office), advising management on IT needs, and managing day-to-day POS systems.
Role type
Senior IT Specialist (Infrastructure & Operations)
Builds
IT infrastructure, POS applications, and new store system implementations
Domain
Retail / Hospitality / Food & Beverage
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Computer systems analysis, IT project management, POS system management, system troubleshooting, standard operating procedure development, service level agreement management
Preferred skills
Bachelor's degree, 3 years of related IT experience, time management, organization
Technologies
POS systems, IT infrastructure tools
Responsibilities
Develops and implements standard operating procedures and service level agreements, Manages IT projects from start to finish, Advises management regarding IT infrastructure and needs, Supports implementation of technology during new store openings, Manages services for the day-to-day POS systems, Provides support and resolution to customer service requests
Seniority
Senior, hands-on IC