Final Year Internship Consultant - Marketing, Customer Experience & Digital Transformation
Core
Final year intern supporting the transformation of clients' Marketing, Customer Experience, and Digital functions through strategy, data analysis, and operational execution.
Role type
Final year management consulting intern (Marketing, CX, Digital)
Builds
Customer-centric strategies, loyalty programs, omnichannel experiences, and digital service offerings for enterprise clients.
Domain
Management Consulting / Marketing & Customer Experience / Digital Transformation
Required skills
Strategic analysis, customer segmentation, data analysis, project management, commercial awareness, content creation
Preferred skills
Data and AI literacy, rapid upskilling, curiosity, teamwork, analytical thinking
Technologies
CRM systems, digital tools for personalization (apps, chatbots, geolocation), big data platforms
Responsibilities
Conduct diagnostics and recommend strategies for customer retention and digital maturity; analyze customer behaviors and build segmentation models; design and optimize omnichannel customer journeys; contribute to commercial development and market opportunity definition; author thought leadership content on CRM and digital trends.
Seniority
Final year student intern