Certification Client Manager
Core
Manage North American client relationships and drive sales for management system certification services (ISO 9001, IATF 16949, etc.) to automotive and industrial clients.
Role type
Senior Account Manager / Sales Lead for Certification Services
Builds
Management system certification audits and compliance solutions for clients
Domain
Quality Management Systems / Automotive Industry / Regulatory Compliance
Deliverable
client delivery
Required skills
Key account management, commercial experience, knowledge of management system certification standards, strategic thinking, analytical skills, problem solving, negotiation, cross-selling, budget management, sales target achievement
Preferred skills
Experience in automotive sector, familiarity with ISO standards, ability to work with French back office teams
Technologies
Microsoft Excel, Microsoft Office, Concur, Kronos
Responsibilities
Manage and build strong professional relationships with customers and internal stakeholders, lead certification sales in US and North America, drive negotiation during business acquisition and recertification, calculate optimum audit durations and submit competitive quotations, participate in project teams to defend customer views, identify and evaluate new business opportunities, meet sales and revenue growth targets, manage customer claims and logistics/quality crises, support operational teams in framework agreement deployment
Seniority
Senior, hands-on IC with sales leadership responsibilities