Online Leads - Clark
Core
Answer inbound calls to provide customer service, respond to product/service inquiries, process payments, and perform account maintenance.
Role type
Customer Service Consultant
Builds
Customer support interactions and account maintenance for consumers
Domain
Consumer services / Contact center
Deliverable
client delivery
Required skills
inbound call handling, payment processing, account maintenance, CRM application usage, multi-tasking, Microsoft Office proficiency
Responsibilities
Answer inbound calls, respond to product and service inquiries, process payments, perform general account maintenance, up-sell customers to new products or services