Sr Software Engineer -Salesforce
Core
Troubleshooting, configuration, data integrity, and incident resolution for Salesforce systems under the guidance of a Tech Ops Lead.
Role type
Salesforce Administrator / Tech Ops Analyst
Builds
System stability, data accuracy, and compliance for business operations
Domain
Enterprise IT Operations / Salesforce Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce Administration, ServiceNow/ITSM workflows, TPM concepts, SOQL queries, Data Loader, Salesforce security models, integration workflows, SOX compliance
Preferred skills
Salesforce Certified Administrator, Salesforce Consumer Goods Cloud experience, enterprise support background
Technologies
Salesforce, ServiceNow, Workbench, Data Loader, Developer Console, SOQL
Responsibilities
Monitor and resolve support tickets in Salesforce and ServiceNow; Execute user management tasks (account setup, roles, profiles); Perform declarative configuration (fields, page layouts, flows); Maintain dashboards, reports, and record types; Support data operations (imports, exports, updates); Validate integrations between Salesforce and external systems; Participate in UAT cycles and deployment validations; Document issues and process updates; Track compliance-related tasks.
Seniority
Individual Contributor, operational support level