Technical Manager
Core
Ensure product quality and operational process control for finished goods in a luxury airline catering production unit, including HACCP compliance and audit readiness.
Role type
Technical Manager (Food Safety & Quality)
Builds
Finished goods for luxury airline catering
Domain
Food industry / Airline catering / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
HACCP Level 4 certification, Food Safety Level 4 certification, leadership and team management, food law and legislation knowledge, root cause analysis, KPI monitoring, stakeholder communication
Preferred skills
Degree in food science or relevant discipline, experience with High Care operations, computer literacy and data management, ability to work under pressure and tight deadlines, flexibility for 24/7 business demands
Technologies
HACCP systems, data management tools
Responsibilities
Ensure operational process and production of finished goods are appropriately controlled via HACCP; ensure technical governance for audit compliance; facilitate and take ownership of non-conformances and customer complaints including root cause analysis; monitor departmental KPIs and develop a quality culture; provide leadership to the function; maintain third-party certification; implement new legislation; work with Supply Chain and Operations on new materials and products; deliver customer complaint information to stakeholders