ACCOUNT MANAGER TRAINEE
Core
Support Account Managers in strategic administration, customer claims resolution, and quality/compliance services for global brands.
Role type
Trainee Account Manager (International Trade)
Builds
Customer service operations, audit reports, and compliance documentation for supply chain partners.
Domain
International Trade / Quality Assurance / Customs Compliance
Deliverable
client delivery
Required skills
Strategic administration, customer claims resolution, account setup management, quotation coordination, audit execution, payment collection, bilingual communication (English/Spanish), MS Office proficiency
Preferred skills
Operations or customer service experience
Technologies
Excel, Word, PowerPoint
Responsibilities
Support taking inquiries and requests from customers, manage account and service setup in systems, define and confirm MD quotations, support AMs in meetings, perform random audits on team reports, provide information to Finance for invoicing, follow up with customers for payment collection
Seniority
Entry-level Trainee