Reverse Logistics Deployment & Performance Manager
Core
Expert in Reverse Logistics processes (After Sales, Sales, Recycling, RMA/Return Centers) for Vusion, structuring international deployment models and digitalizing operations.
Role type
Senior Reverse Logistics Deployment & Performance Manager
Builds
International RMA/Return Centers, standardized deployment models, and digitalized reverse logistics processes.
Domain
Retail technology, international supply chain, reverse logistics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
International supply chain management, Reverse Logistics expertise, Project management (site opening, partner onboarding), SAP SD/MM, Business case modeling, KPI definition & tracking, Data analysis (Power BI, Snowflake), Training & change management, Contract negotiation, ISO/QMS knowledge
Preferred skills
Salesforce (case management & service flows), Additional languages beyond English
Technologies
SAP (SD/MM), Salesforce, Snowflake, Power BI
Responsibilities
Structure and standardize international RMA center deployment models; Identify, qualify, and negotiate with local logistics partners; Build business cases with volume forecasts, cost modeling, SLAs, and operational design; Pilot end-to-end RMA center opening projects (SAP plant creation, IT/Finance/Supply Chain coordination); Design and deliver training on SAP, Salesforce, and operational standards; Define and track KPIs (SLA, CSAT, lead time, backlog, scrap, RTM, OSMI); Pilot IT projects to automate reporting via Snowflake and Power BI.
Seniority
Senior, hands-on IC with strategic project leadership
