PMO
Core
Define and implement software engineering practices, govern IT processes, and track KPIs to improve program delivery and quality within a large-scale software development environment.
Role type
Senior Program Management Office Analyst (IT/Software Engineering)
Builds
Internal IT processes, governance frameworks, and project visibility dashboards for software delivery teams
Domain
IT Services / Software Engineering / Life Sciences
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Agile/Scrum methodology, KPI definition and tracking, process improvement, root cause analysis, MS Office, Power BI, Azure DevOps, SharePoint, BMC Helix
Preferred skills
Large-scale Scrum team experience, multicultural team management, onsite-offshore model experience
Technologies
Azure DevOps, Power BI, SharePoint Online, BMC Helix
Responsibilities
Define proactive KPI proposals to demonstrate improvement or capture deviation; Assist in preparing and maintaining project documentation, reports, and dashboards; Drive implementation of IT processes within the program; Coach and mentor project teams to adopt IT processes; Support root cause analysis and propose improvement actions; Coordinate PMO meeting scheduling and minutes; Monitor project progress and maintain project management tools; Facilitate onboarding and training on PMO processes; Serve as communication liaison between PMO, teams, and stakeholders; Support resource tracking and budget monitoring; Provide administrative support to Head of PMO and project managers
Seniority
Mid-Senior, hands-on IC with mentorship responsibilities