Workforce Operations Business Analyst
Core
Drive the evolution of Workforce-Control capabilities across Europe by standardizing operational KPIs, reporting structures, and governance frameworks to improve performance, transparency, and compliance.
Role type
Senior Workforce Operations Business Analyst
Builds
Standardized KPI frameworks, management reporting for Immigration Europe, and optimized workforce planning processes
Domain
European social services / Workforce management / Data analytics
Deliverable
dashboards & analysis
Required skills
Business analysis, data analysis, forecasting, process optimization, stakeholder management, system requirements translation
Preferred skills
CBAP or CCBA certification, experience in larger organizations
Technologies
Microsoft Excel (complex functions, macros)
Responsibilities
Develop and standardize operational KPI frameworks; manage reporting for Immigration Europe including performance and trend analysis; analyze workforce data (utilization, productivity, absenteeism) to support forecasting; ensure data quality and integrity; translate operational requirements into system and process improvements.
Seniority
Senior, hands-on IC
