Technicien support de proximité H/F Anglais conversationnel
Core
Provide personalized technical support, ensure equipment functionality, and guide users on equipment usage for clients.
Role type
On-site technical support technician
Builds
Client support services and equipment maintenance
Domain
IT Services / Technical Support
Deliverable
client delivery
Required skills
technical troubleshooting, equipment verification, user guidance, basic training delivery, priority management, reporting
Preferred skills
autonomy, organization, active listening, customer service orientation
Technologies
general equipment and software
Responsibilities
Provide personalized technical assistance to clients, ensure proper equipment operation through regular checks, resolve user technical issues, deliver basic training on equipment and software, manage support request priorities, generate detailed intervention reports
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