Office Services Workflow Coordinator
Core
Coordinate workflow for office services including reprographics, mail, hospitality, facilities, and audio/visual support to ensure efficient operations and client satisfaction.
Role type
Office Services Workflow Coordinator
Builds
Office support services for clients
Domain
Business Services / Office Operations
Deliverable
client delivery
Required skills
workflow coordination, prioritization, delegation, quality assurance, equipment operation (copiers, scanners, bindery), mail services, phone management, report generation, training new employees, problem-solving, attention to detail, physical lifting (up to 50 lbs), standing for extended periods
Preferred skills
experience in legal, banking, or large corporate environments, familiarity with Microsoft Office, ability to handle confidential documents
Technologies
Microsoft Office, office hardware (copiers, faxes, scanners, bindery equipment)
Responsibilities
Coordinate workflow within the team and prioritize jobs, assist with large or complex jobs, ensure team provides outstanding service to clients, escalate operational problems, produce required reports, conduct quality assurance processes, monitor workflow for efficiency and deadlines, train new employees on policies, load copiers and maintain logs, set up conference rooms, manage phone lines and visitor check-in
Seniority
Mid-level, hands-on IC
