Professional Services Consultant (German speaker)
Core
Customer-facing consultant delivering advisory and technical services for Nexthink's digital employee experience (DEX) platform to improve IT operations and business workflows.
Role type
Senior IC Professional Services Consultant (IT Operations/DEX)
Builds
Nexthink DEX solutions, dashboards, automation workflows, and integrations for enterprise IT teams.
Domain
IT Operations / Digital Employee Experience (DEX) / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
consultative engagement, business requirement translation, data analysis and visualization, Microsoft Windows client expertise, solution design, stakeholder management, technical troubleshooting, documentation
Preferred skills
Nexthink product knowledge, ITIL v4, scripting (Python, PowerShell, BASH), API integration (REST, JSON), data analytics tools (SQL, Power BI, Tableau), MacOS familiarity, enterprise operations experience
Technologies
Nexthink, Python, PowerShell, BASH, REST API, JSON, LDAP, SSO, SQL, Power BI, Tableau, Microsoft Windows, MacOS
Responsibilities
Lead customer sessions to identify and design outcome-driven use cases; implement, configure, and operate Nexthink products; develop dashboards, investigations, alerts, and automation workflows; support system integrations using scripting and APIs; analyze endpoint data to generate actionable insights; troubleshoot technical challenges; maintain accurate documentation of configurations and engagements.
Seniority
Mid-Senior, hands-on IC