Analista de Design de Produto Sênior
Core
Liderar a concepção, evolução e governança de experiências conversacionais (chat, voz, multimodal) integrando linguagem, tecnologia e dados para construir jornadas claras e escaláveis.
Role type
Senior Conversational Product Designer (Content + AI)
Builds
Conversational interfaces, chatbots, voice assistants, and multimodal experiences for digital channels.
Domain
Fintech / Data & Risk / Conversational AI
Deliverable
production ML models | product features
Required skills
Conversational design, Information Architecture, UX Writing, Generative AI, Prompt Engineering, NLU/NLP, User Research, Content Strategy, Design Systems, Stakeholder Alignment
Preferred skills
Mentoring, Cross-functional collaboration, Trend analysis
Technologies
Generative AI, NLU, NLP, Chatbot platforms
Responsibilities
Map and build end-to-end conversational journeys; Design conversational flows, scripts, and content; Define conversational style guides and content governance; Develop and test prototypes with users; Conduct experiments based on usage data and feedback; Research and introduce AI generative trends and best practices; Elevate team maturity in Content + AI through mentorship and guidelines; Facilitate stakeholder alignment and cross-area collaboration.