HÔTE/SSE D'ACCUEIL
Core
Managing a retail team and overseeing checkout operations to ensure high customer satisfaction and loyalty.
Role type
Retail Store Manager
Builds
Checkout lines and customer service experience
Domain
Retail / Grocery
Deliverable
client delivery
Required skills
Team management, Customer relationship management, Cash register operations, Complaint handling, Communication, Client orientation
Preferred skills
Experience in customer-facing management
Responsibilities
Manage and engage the team, Pilot checkout lines and store reception, Manage customer relationship quality, Optimize checkout flow and follow up on complaints
Seniority
First-line management
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