Restaurant and Cafe Manager - London Zoo
Core
Manage a quick-service café and restaurant within a major visitor attraction, ensuring smooth operations and high-quality customer experiences.
Role type
Cafe Manager (Quick Service Restaurant)
Builds
Cafés and restaurants serving food and beverages to zoo visitors
Domain
Hospitality / Tourism / Visitor Attractions
Deliverable
product features
Required skills
Team supervision and motivation, operational management, customer experience management, sales and service improvement, performance evaluation, training and mentoring, food and health & safety compliance
Preferred skills
Food and beverage knowledge, leadership skills
Responsibilities
Supervise and motivate the team, ensure smooth daily operations, maintain high customer experience standards, improve sales and service, manage team performance through evaluations and training, ensure food and health & safety compliance