[Thu Duc] Support Sales Executive
Core
Handle quotation requests, consult on testing parameters, coordinate sample collection, and resolve customer complaints for a testing services company.
Role type
Support Sales Executive
Builds
Quotations, sample collection schedules, and customer service resolutions
Domain
Food, environment, pharmaceutical, cosmetic product testing, and agroscience
Deliverable
client delivery
Required skills
Quotation handling, testing parameter consultation, sample collection coordination, CRM data entry, customer complaint resolution
Preferred skills
Laboratory testing experience, customer service experience, English communication
Technologies
Microsoft Office, Customer Relationship Management (CRM) software
Responsibilities
Receive and handle quotation requests; consult on testing parameters; coordinate sample collection schedules; input and update sample information in CRM systems; support resolution of customer complaints
Seniority
Individual Contributor