Customer Service Representative – Hospitality, Telecom & Entertainment Accounts
Core
Full-time on-site Customer Service Specialist handling inquiries and issue resolution for hospitality, telecom, and entertainment clients via phone and email.
Role type
Customer Service Representative
Builds
Customer satisfaction and support for global brand accounts
Domain
Customer Support / BPO
Deliverable
client delivery
Required skills
Phone communication, email communication, issue resolution, complaint handling, empathy, record keeping
Preferred skills
Prior call center experience
Technologies
None stated
Responsibilities
Answering customer questions, resolving issues professionally, communicating over phone and email, maintaining accurate interaction records, handling customer complaints
Seniority
Individual Contributor
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