Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, coaching staff on processes, and ensuring safety compliance in an automotive maintenance store.
Role type
Service Department Manager
Builds
Service department operations and customer service experiences
Domain
Automotive retail / Maintenance services
Deliverable
client delivery
Required skills
Leadership, team supervision, scheduling, performance evaluation, inventory management, safety compliance enforcement, customer interaction, process coaching
Preferred skills
Fast-paced environment adaptability, organization, mentoring, business objective achievement, OSHA/MSDS knowledge
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, coaching staff on operational processes, working directly with customers on sales and service issues, managing parts inventory, ensuring store and equipment safety compliance, evaluating personnel performance
Seniority
Mid-level management