Critical Logistics Services Coordinator
Core
Coordinate the timely and accurate movement of time-critical freight and information, ensuring smooth process flow and customer service within the Critical Logistics Services (CLS) department.
Role type
Logistics Coordinator (Air Freight & Ground)
Builds
International and domestic air and ground shipments, data entry, and operational reporting.
Domain
Global logistics and supply chain management
Deliverable
product features
Required skills
Air documentation process knowledge, international routing and dispatching, data entry, tracking and tracing, compliance with government regulations, warehouse operations, forklift operation, customer service, supplier relationship management, KPI monitoring, English proficiency, Spanish and Portuguese knowledge.
Preferred skills
Experience in AOG and airspace industry, ability to lift up to 50 LBS, proficiency in Excel, Word, PowerPoint.
Responsibilities
Ensure smooth and timely freight process flow for time-critical cargo; process AWBs and BLs; track and trace export/import files; communicate arrival notices to customers and overseas offices; handle client and service provider billing; interact with customers to arrange international shipments; maintain relationships with suppliers (airlines, trucking companies); ensure compliance with internal and external regulations; perform basic warehouse functions including cargo handling, labeling, and loading/off-loading.
Seniority
Entry to Mid-level, operational IC