Air Export Lead Agent
Core
Manage air export shipment processes, data entry, billing, and customer/vendor relationships to ensure timely freight flow and operational compliance.
Role type
Senior IC air export operations lead
Builds
Air freight shipments and logistics documentation
Domain
Global logistics and air cargo
Deliverable
product features
Required skills
Air export operations, shipment processing, data entry, billing and accounting, customer relationship management, vendor management, team mentorship, regulatory compliance
Preferred skills
MS Excel, MS Word, global logistics industry knowledge
Technologies
Workboard, invoice processing systems, CRM, expo
Responsibilities
Receive and process export documents, ensure accurate data entry into operating systems, monitor shipment reports and invoicing, build relationships with customers and vendors (airlines, trucking), audit files and update event codes, allocate workloads and mentor team agents, respond to customer requests for information and pricing, complete customer reviews in CRM.
Seniority
Senior, hands-on IC with team leadership duties