Inside Account Manager
Core
Inside Account Manager responsible for phone/email customer interactions to generate/close sales, process orders, and maintain key account relationships.
Role type
Inside Account Manager
Builds
Sales revenue and customer loyalty for a wholesale distributor of plumbing, HVAC, and industrial products
Domain
Construction supply / Wholesale distribution
Deliverable
client delivery
Required skills
outbound calling, order processing, relationship management, project coordination, issue resolution, prospecting, multitasking, math skills
Preferred skills
plumbing/building product knowledge, Trend/Eclipse software experience
Responsibilities
process sales orders and quotations, maintain key account relationships, prospect new customers via outbound campaigns, resolve customer issues (pricing/returns), expedite materials with vendors, support Outside Sales and Counter Teams, communicate credit risk changes to management
Seniority
Entry-level to Junior