Counter Salesperson
Core
Provide sales support to walk-in customers at a Profit Centre counter, handling orders, product research, and customer service for plumbing and building products.
Role type
Counter Salesperson
Builds
Sales orders and customer solutions for construction industry clients
Domain
Wholesale distribution (plumbing, HVAC, waterworks, industrial products)
Deliverable
product features
Required skills
Customer service, order entry, product research, inventory management, complaint resolution, basic math, material handling equipment operation
Preferred skills
Plumbing/building product knowledge, Microsoft Office (Trend, Eclipse, Word, Excel, Outlook), internet research
Responsibilities
Assist customers purchasing materials, research products and provide recommendations, enter and pack sales orders, maintain and clean counter area, follow up on backorders, process returns and warranty claims, resolve customer concerns
Seniority
Entry to Mid-level