Teamleider Customer Service | Teamleider ASM
Core
Leading a customer service team in Rotterdam to support daily customer interactions and drive team development.
Role type
Senior IC customer service team leader
Builds
Customer service operations and team performance
Domain
Food safety and quality assurance (laboratory services)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team coaching, roadmap development, goal setting, talent development, project management, time management, organizational sensitivity, adaptability, transparent decision-making, team motivation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Coach and develop team members, create improvement roadmaps, set clear goals, track talent development, collaborate with experienced team leaders
Seniority
Senior, hands-on IC