CareerPlan

Customer Service Retention B2B Support

Cairo, Cairo Governorate, egFull-time1k2026-04-30 → 2026-11-11
On-site · Egypt

Core

Full-time on-site Customer Service Representative managing English accounts, ensuring customer satisfaction, and handling account management.

Role type

Customer Service Representative (B2B)

Builds

Customer support and account management services

Domain

Business Services / Customer Support

Deliverable

client delivery

Required skills

Customer service, sales, retention, English (B2-C1 proficiency), night/overnight shift flexibility, rotational shift flexibility

Preferred skills

Previous experience in similar role, sales or retention experience