Technical support CS
Core
Deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction via phone and digital channels.
Role type
Customer Service Specialist (Technical Support)
Builds
Customer support interactions and resolved issues for clients
Domain
Customer Service / Technical Support
Deliverable
client delivery
Required skills
Customer service, problem-solving, active listening, attention to detail, CRM tools familiarity, professional phone etiquette
Preferred skills
Experience in customer-facing roles, flexibility with night/overnight shifts
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through effective communication
Seniority
Entry-level (Fresh Grads & Dropouts welcome)
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