Customer Care Representative (English)
On-site
Core
Handle customer inquiries, resolve issues, and provide superior customer service via phone calls.
Role type
Customer Care Representative
Builds
Customer satisfaction and resolution
Domain
Customer Support
Deliverable
client delivery
Required skills
English fluency, interpersonal skills, complaint handling, empathy, sales experience, night shift flexibility
Responsibilities
Respond to customer calls, offer solutions to resolve concerns, maintain accurate records of interactions
Seniority
Entry-level