OTC- Cash and collections- Sr Executive
Core
Proactively contacting customers to collect outstanding payments, resolve billing disputes, and monitor credit risk to ensure timely cash inflow and minimize bad debt.
Role type
Senior Individual Contributor (IC) Cash & Collections Executive
Builds
Cash flow stability and healthy customer relationships for the finance team
Domain
Financial Services / Accounts Receivable
Deliverable
client delivery
Required skills
Collection, Accounts Receivable, Ledger Management, Financial Accounting and Reporting, Advanced Excel, SAP ERP
Preferred skills
Communication, Verbal & written presentation, Self-motivation, Flexibility
Technologies
SAP Finance module, Excel, System applications
Responsibilities
Contact customers via email, phone, or portals to follow up on overdue invoices; Review and analyze accounts receivable aging reports to prioritize collection efforts; Identify and resolve billing disputes or discrepancies that delay payments; Record and monitor customer promises to pay and follow up accordingly; Send systematic reminders and escalation notices based on aging buckets; Reconcile customer accounts to ensure accurate outstanding balances; Escalate high-risk or non-responsive accounts to senior management; Generate collection performance reports.
Seniority
Senior, 4-6 years experience
