Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager
Core
Manage team performance and lead teams to achieve metric goals and complete monthly deliverables in a BPO environment.
Role type
Senior Transformational Quality Manager (Six Sigma Blackbelt)
Builds
Operational support and quality assurance processes
Domain
Business Process Outsourcing (BPO)
Deliverable
dashboards & analysis
Required skills
Problem solving, decision making, analytical skills, team performance management, coaching, constructive feedback, metric goal achievement
Preferred skills
Six Sigma Greenbelt, Six Sigma Blackbelt certification
Responsibilities
Manage team performance, provide coaching and feedback to subordinates, perform administrative tasks for operational support, lead teams to achieve metric goals, complete monthly deliverables
Seniority
Senior, hands-on IC with management responsibilities
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.