Healthcare Specialist (PHRN) - Quezon City
Core
Customer Service Representative handling outbound and inbound calls for healthcare providers regarding program participation, registration, assessment completion, and scoring results.
Role type
Customer Service Representative (Healthcare)
Builds
Customer support interactions for healthcare program assessments
Domain
Healthcare / Customer Support
Deliverable
client delivery
Required skills
Active PRC License, outbound calling, inbound call handling, registration assistance, assessment completion support, scoring result explanation
Preferred skills
Hospital experience, Clinical BPO experience, Medical reviewer experience
Responsibilities
Making outbound calls to healthcare providers, accepting inbound calls, answering questions about participation requirements, assisting with registration and login, supporting assessment completion, explaining scoring results
